Terms of Use

Last updated: 17 June 2026

Agreement to Terms

By accessing or using the glossy-wave website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not access our services.

Eligibility

Our services are intended for individuals aged 16 and over. If you are under 16, you may only use our services with the involvement and consent of a parent or legal guardian who agrees to be bound by these terms on your behalf.

Account Registration

To access course materials, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your contact information remains current

We reserve the right to suspend or terminate accounts that violate these terms or are inactive for extended periods.

Course Enrollment and Payment

Pricing

All prices are displayed in British Pounds (GBP) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time, but price changes will not affect courses you have already purchased.

Payment Terms

Payment is due in full at the time of enrollment unless alternative arrangements have been agreed in writing. We accept major credit cards and other payment methods as displayed during checkout. Payment processing is handled by third-party providers subject to their own terms and conditions.

Refund Policy

You may request a full refund within 14 days of enrollment if you have accessed less than 20% of the course content. After this period, refunds are issued at our discretion based on circumstances such as technical issues preventing access or significant changes to advertised course content. Refund requests should be submitted to [email protected] with details of your enrollment and reason for the request.

Course Access and Use

License Grant

Upon enrollment, we grant you a personal, non-exclusive, non-transferable license to access and use the course materials for your individual educational purposes. This license is valid for the duration specified in the course description, typically lifetime access unless otherwise stated.

Restrictions

You may not:

• Share your account credentials with others
• Reproduce, distribute, or publicly display course materials
• Modify, reverse engineer, or create derivative works from our content
• Use course materials for commercial purposes without written permission
• Remove copyright notices or other proprietary markings
• Download entire courses for redistribution
• Use automated systems to access or scrape content

Intellectual Property Rights

All content on our website and within our courses, including text, graphics, videos, audio, software, and other materials, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written permission.

User-Generated Content

If you participate in community forums, submit practice videos, or provide feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for the purpose of operating and improving our services. You represent that you have all necessary rights to grant this license and that your content does not violate any third-party rights or applicable laws.

Educational Nature of Services

Our courses are designed for educational purposes. Completion of a course does not guarantee:

• Professional certification or licensure
• Employment in any field
• Specific learning outcomes or fluency levels
• Recognition by professional or educational bodies

Individual results depend on factors including practice time, prior experience, and personal aptitude. Our certificates of completion document hours of instruction but are not formal qualifications.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• Our services will be uninterrupted, secure, or error-free
• The results obtained from using our services will be accurate or reliable
• Any errors in the service or materials will be corrected
• The content is suitable for your specific needs or circumstances

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers or personal information
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or similar harmful code transmitted through our services
• Any errors or omissions in content or materials

In no event shall our total liability to you for all damages exceed the amount you paid us in the six months preceding the claim.

Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liability, damages, costs, and expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We may update course content, change features, or adjust our offerings based on educational best practices or technical requirements. Where possible, we will provide notice of significant changes affecting enrolled students.

Termination

We may suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Use. Upon termination, your right to access courses ceases immediately. Provisions that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, and limitations of liability.

Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute Resolution

We encourage you to contact us first if you have any concerns. Most disputes can be resolved informally. If a dispute cannot be resolved through negotiation, you agree to attempt mediation before pursuing litigation. Any legal proceedings must be commenced within one year of the cause of action arising.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and us regarding our services and supersede all prior agreements and understandings.

Updates to These Terms

We may update these Terms of Use from time to time. We will notify you of material changes by email or through a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated terms.

Contact Information

If you have questions about these Terms of Use, please contact us at:

[email protected]
23 Clifton Gardens
Bristol BS8 4EH
United Kingdom